Privacy Policy
Baloran SAS attaches great importance to the protection of your personal data.
This privacy policy describes how we collect and process your personal data.
Personal data is any information about an identified or identifiable natural person.
By accessing and registering on our site, you accept the provisions of this privacy policy.
Article 1: COLLECTION
Baloran SAS, by collecting and processing your personal data, is qualified as a personal data controller under national laws on the protection of personal data.
The personal data collected includes the information you provide us when you fill in a form to open an account on our site, purchase products on our site or when you report or contact us.
This information includes your contact information, such as your name, address, telephone number, e-mail address. Information relating to orders, purchases, deliveries, invoicing, etc. is also collected by this means.
Personal data may also be collected automatically when you access our site or open an account. This data may come from the use of cookies that you have accepted when accessing our site and from cookies issued by third party sites. Connection data, such as your IP address or browsing history may also be collected.
The Baloran SAS sales department is the recipient of the data collected.
Article 2: PURPOSE / USE
A. Purpose of the collection and processing of personal data
We collect and process your personal data so that you can enable us to improve our products, provide you with customer service, personalise your visit to the site, save your shopping basket, manage your orders and, with your consent, send you promotional messages and other information about us.
B. Commercial prospecting
In the absence of your agreement, we undertake not to use your personal data for commercial prospecting purposes.
You can unsubscribe and refuse to receive promotional messages by changing your account settings.
Article 3: COOKIES
A cookie is a file deposited on the user's hard disk allowing the user to identify and store information relating to the user's navigation (information relating to the pages consulted, dates and times of consultation, key words used, geolocation).
You are informed that we deposit cookies on our site by the banner appearing when you access our site. You have the possibility to accept or refuse the deposit of cookies.
These cookies make navigation easier by allowing the site to remember your navigation preferences, such as the choice of language, or the conservation of a shopping basket.
You are informed that most browsers are configured by default to automatically accept cookies and store them on your terminal equipment. You can prevent the storage of these cookies by configuring your browser settings.
Opposing the storage of cookies may, however, hinder the proper functioning of our site.
Article 4: DATA CONSERVATION PERIOD
The data collected must be kept for a limited period not exceeding the time necessary for the purposes for which they are collected and processed.
The data will be deleted after a period of 3 years following your registration on our site.
Article 5: RIGHT OF ACCESS and RECTIFICATION, MODIFICATION
You can access, modify, rectify and delete your personal data or oppose the processing of your personal data by logging into your account or by sending an e-mail to the sales department at this link https://baloran.com/store/index.php?route=information/contact.
We will take all necessary precautions to verify the identity of the person making the request, before granting access to his or her personal data or following up on his or her corrections or opposition, in order to prevent the risk of abusive requests.
Article 6: DISCLOSURE
Your data will not be passed on to third parties, in particular to our business partners, without your express consent.
In certain cases, we may be obliged to pass on your data in accordance with mandatory legal provisions. In particular, data may be transferred to public authorities, in the context of a police investigation, or to financial institutions for payment transactions.
Article 7: SECURITY
We guarantee to take all necessary precautions to preserve the security of the data, to prevent it from being damaged or distorted or from unauthorised third parties gaining access to it and misusing it.
Our security measures include data encryption with SSL (Secure-Socket-Layer) secure server software, firewalls and other security measures.
If you feel that your account has been misused, please contact us at https://baloran.com/store/index.php?route=information/contact.
Article 8: SERVICES OF THIRD PARTIES
The information we receive is only passed on to third parties for the following purposes:
A. Police or judicial authorities
Under certain circumstances, by law, Baloran SAS may disclose information to third parties. This occurs in particular when the police or judicial authorities compel Expressive to disclose information under suspicion of crime or abuse. Such cases include companies investigating credit card fraud.
b. Google Analytics
Google Analytics is an online analysis service provided by Google, Inc. and is used for the purpose of understanding how the website is used. This service uses cookies that generate information about your use of the website, which is then transmitted to Google and stored on its servers in the USA.
This information is used by Google to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.
If you do not want your activity on this website to be tracked, please click on the following link : https://support.google.com/ads/answer/2662922?hl=en
c. PayPal
Financial transactions are handled by our payment service provider : PayPal. We will only share the information necessary to process your payments and refunds with these providers.